To learn more about Phone System, see Here's what you get with Teams Phone System. Teams Phone Standard licenses give you all Teams Phone System capabilities like cloud voicemail, caller ID, call park, call forwarding, auto attendants, call queues, call transfer, and caller ID. Teams Phone System is a hosted telephone service that gives you call control and Private Branch Exchange (PBX) capabilities. The Teams Phone with Calling Plan license bundles Teams Phone System's PBX capabilities and a Domestic Calling Plan for PSTN connectivity. Alternatively, you can purchase a Teams Phone Standard license that will allow you to connect to your preferred third-party PSTN provider. If you're a small or medium-sized business, we recommend purchasing the Teams Phone with Calling Plan license, if it's available in your region. Current Business Voice subscribers can no longer renew their Business Voice licenses. For more information about the Teams Premium add-on license, see Microsoft Teams Premium licensing.īusiness Voice was Microsoft's voice capability bundle for small and medium businesses, but it's no longer available to purchase since March 1, 2022. Microsoft Teams Premium is a Teams add-on license that allows organizations with Microsoft 365 subscriptions to enhance their Teams experience with benefits like more personalized and intelligent meetings, enhanced meeting protection, and advanced management and reporting capabilities. Here's a list of Teams add-on licenses and their capabilities that you can add to your Teams subscription. To see which voice calling and audio conferencing options are available to you, see the Which Microsoft capabilities are available with my plan? section of this article. The add-on licensing options available to you depend on the Microsoft 365 plan you have. To add a capability, buy one add-on license for each user who will use it. They give you the flexibility to add capabilities only for users in your organization who need them. ![]() Here is a list of our partners who offer products that we have affiliate links for.In this article Which capabilities can I get with add-on licenses?Īdd-on licenses are licenses for specific Microsoft Teams capabilities. While we work hard to provide accurate and up to date information that we think you will find relevant, Forbes Advisor does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Advisor. Second, we also include links to advertisers’ offers in some of our articles these “affiliate links” may generate income for our site when you click on them. This site does not include all companies or products available within the market. The compensation we receive for those placements affects how and where advertisers’ offers appear on the site. First, we provide paid placements to advertisers to present their offers. This compensation comes from two main sources. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. The Forbes Advisor editorial team is independent and objective. In addition, both services offer extensive methods for customer support, from a live chat to a knowledge base with video tutorials. RingCentral also has a free service called RingCentral Video that provides unlimited video conferencing.īoth companies offer plenty of integrations, including Microsoft 365, Google Workspace, and Slack for RingCentral and platforms for analytics, customer relationship management (CRM) and customer service for Zoom. The company also provides video meeting capabilities but only at higher-paid tiers, starting at $27.99. ![]() ![]() RingCentral’s costs start at $29.99 per month, or the equivalent of $19.99 per month when paid annually. If you want to add a phone line, it’s a separate service that starts at $10 per month. Zoom is more affordable than RingCentral, but its primary plan, Zoom Meetings, is limited to video conferencing. ![]() Live chat, phone and email support, as well as video tutorials and learning center for community as well Live chat, phone and email support, as well as a knowledge base with videos and community support Zoom Apps allows for different types of integrations including for analytics, CRM and customer service Microsoft 365, Google Workspace, Slack and more for higher-tiered plans starting at $27.99 per user per month Plus $10 per month for Zoom Phone, a separate service for making and receiving calls $12.49 per month, billed annually (or $14.99 monthly) $19.99 per month, billed annually (or $29.99 monthly)
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